SHOP POLICIES

RETURNS
- RETURNS MUST BE MADE WITHIN 14 DAYS OF DELIVERY
- PLEASE EMAIL ARIANNA@QUILTKWEEN.COM DIRECTLY
BEFORE SHIPPING ITEMS BACK
- RETURNED ITEMS MUST BE IN NEW/UNUSED CONDITION
-UPON ACCEPTANCE OF RETURNED ITEMS, A REFUND, EXCLUDING THE COST OF SHIPPING, WILL BE MADE VIA THE ORIGINAL PAYMENT METHOD
SHIPPING
-ALL ORDERS SHIPPED VIA FIRST CLASS MAIL ARE NOT INSURED.
-ALL ORDERS THAT ARE A PART OF A FREE SHIPPING PROMOTION WILL BE SHIPPED VIA THE MOST ECONOMICAL OPTION, HINCE, FREE.
-IF YOU WOULD LIKE YOUR PACKAGE INSURED, SHIP YOUR PRODUCTS USING PRIORITY MAIL.
-IF YOU WOULD LIKE SIGNATURE CONFIRMATION, PLEASE EMAIL ME AFTER YOU PLACED YOUR ORDER AND I WILL BE HAPPY TO ADD THAT ON FOR YOU.
-IF YOUR PACKAGE IS LOST, CONTACT ME. BUT PLEASE WAIT A DAY OR TWO BECAUSE IT MIGHT JUST BE STUCK OR THE SCANS ARE NOT UPDATING.
-PLEASE BE AWARE THAT I KNOW JUST AS MUCH AS YOU DO AS TO WHERE YOUR PACKAGE IS.
STOLEN PACKAGES
-ACCORDING TO USPS, IF YOUR PACKAGE IS MARKED DELIVERED, BUT ISN'T THERE, AND IT WAS STOLEN, THAT IS NOT TYPICALLY COVERED BY USPS PACKAGE INSURANCE.
-IT IS UP TO THE BUYER TO HAVE PACKAGES SHIPPED TO A SECURE LOCATION.
-I KNOW LARGE COMPANIES LIKE AMAZON WILL REPLACE STOLEN ITEMS, I HOWEVER AM NOT AMAZON, I CANNOT AFFORD TO REPLACE STOLEN ITEMS.
-MY GOODS ARE HANDMADE AND MOSTLY ONE OF A KIND, SO A LOT OF THEM ARE NOT EASY TO REPLACE.
-I’M SORRY TO BE SO STRICT ABOUT IT, BUT AS MUCH AS IT ISN’T YOUR FAULT, IT’S NOT MINE EITHER AND AS A SMALL BUSINESS, I JUST CANT AFFORD TO TAKE THE HIT.
SOOOOOOOO...
*PLEASE HAVE YOUR PACKAGES SHIPPED TO A SECURE LOCATION*
*PLEASE HAVE YOUR PACKAGES SHIPPED TO A SECURE LOCATION*
*PLEASE HAVE YOUR PACKAGES SHIPPED TO A SECURE LOCATION*